Terms & Conditions

1. Scope of services

AccelienTech sets up and runs automatic text and email follow-up on quotes that have gone quiet. The client sends us its quiet quotes, with the project, the dollar amount and the date. Follow-up messages then go out on a schedule, in the client’s company name, until the homeowner answers. When a homeowner replies, the conversation goes back to the client to continue and close.

Follow-up wording is based on the quote details and the client’s approval. The service does not change the client’s prices, issue new quotes, confirm availability, or schedule or agree to work. AccelienTech does not act as the client’s agent in forming any contract with a homeowner, and no follow-up message is an offer, quotation or booking confirmation on the client’s behalf.

The client is not licensed any underlying software and does not need to learn or operate any new software. Work outside this scope is not included and would be quoted separately.

2. Fees and payment

The service has a one-time setup fee and a monthly management fee, in the amounts agreed with the client in writing. The setup fee is due before build work begins. No monthly fee is charged until the client’s setup is live. Payments are processed through third-party payment providers, and AccelienTech does not store full payment card details.

3. The 90-day guarantee

(a) Go-live. The client’s setup will be live within three (3) weeks, or the setup fee is refunded.

(b) When the 90 days start. The 90-day period starts once the client’s setup is live and its first monthly fee has been paid.

(c) What counts as back to life. A quote is “back to life” when a quiet homeowner replies with interest: a question, a change request, or a yes to a call or site visit. A decline does not count.

(d) The guarantee. If the client receives 15 or more inquiries or quotes a month and no quiet quote comes back to life within the 90 days, the client pays no monthly fee and AccelienTech keeps working until one does.

(e) Cooperation. The guarantee depends on the client’s reasonable cooperation, including sending its quiet quotes with accurate details, approving message wording promptly, answering homeowner replies, and not pausing, diverting or disabling the follow-up during the guarantee period.

(f) No promise of revenue. The guarantee covers a quiet quote coming back to life as defined above. It is not a promise that any quote will be accepted or that any project or revenue will result. Dollar ranges on this website describe the typical size of the projects we work on and are not forecasts of any client’s results.

4. Messaging, consent and compliance

Follow-up messages identify the client’s company and are sent in its name. As between the parties, the client is the sender of record for purposes of the Telephone Consumer Protection Act (TCPA), CAN-SPAM and applicable state messaging laws.

AccelienTech will complete any carrier registration needed to send text messages, include opt-out handling (including honoring STOP requests and email unsubscribes), and stop follow-up for a homeowner who replies or opts out.

The client will provide accurate business information for registration, approve message wording before it is sent, send us only homeowners it has quoted or otherwise has a lawful basis to contact, not direct us to message anyone who has opted out, and remain responsible for the lawfulness of the quote list it supplies, including any consent records that apply to it.

5. Third-party services and message delivery

The service depends on mobile carriers and third-party messaging, email and telephony providers. Carriers and email providers may filter, delay or block messages for reasons outside AccelienTech’s control. We do not warrant delivery of any individual message, and nothing on this website guarantees a specific number of replies, bookings or revenue.

6. Cancellation

The monthly plan may be cancelled at any time with thirty (30) days’ written notice to hello@accelientech.com. The setup fee is non-refundable once work has begun, except as provided in the guarantee above. Cancellation does not waive amounts already due when notice is given. On cancellation we will stop sending messages on the client’s behalf and will return or delete the client’s quote data on request.

7. Client responsibilities

The client is responsible for providing accurate quote details and business information in good time, for following up on the replies it receives, and for maintaining its own accounts and records related to the service.

8. Limitation of liability

To the maximum extent permitted by law, AccelienTech’s total liability arising from or related to these terms or the services will not exceed the total fees paid by the client to AccelienTech in the twelve (12) months before the claim. AccelienTech is not liable for indirect, incidental or consequential damages, including lost profits or lost projects.

9. Cross-border service disclosure

AccelienTech is based in and operates from Pakistan. Clients are based in the United States, and services are delivered remotely. By engaging AccelienTech, the client acknowledges this arrangement, including that data described in our Privacy Policy is processed outside the United States. Any dispute resolution process will be specified in the client’s signed service agreement.

10. Changes to these terms

We may update these terms from time to time. Material changes affecting active clients will be communicated by email before they take effect.

11. Contact

Questions about these terms can be sent to hello@accelientech.com.